Privacy Policy
Privacy Policy
This Privacy Policy describes how izzysauvage.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site or use our mobile applications, including those available on Google Play.
Contact Information
For any questions, additional information about our privacy practices, or complaints, please contact us via email at customer.services@izzysauvage.com.
Collecting Personal Information
When you use our Site or mobile applications, we collect certain information about your device, interaction with the Site or app, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This includes information we collect via Google Play and other third-party services.
Device Information
- Purpose of Collection: To load the Site and app accurately, and perform analytics on usage to optimize the user experience.
- Source of Collection: Automatically collected when you access the Site or app using cookies, pixels, and similar technologies.
- Disclosure: Shared with our processor Shopify and other service providers as necessary for business operations.
- Personal Information Collected: Version of web browser, IP address, time zone, cookie information, what sites, apps, or products you view, search terms, and interaction with the Site or app.
Order Information
- Purpose of Collection: To provide products or services, process payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, screen for potential fraud, and deliver advertising that is relevant to your preferences.
- Source of Collection: Collected from you.
- Disclosure: Shared with our processor Shopify and service providers involved in fulfilling your orders.
- Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
- Purpose of Collection: To provide customer support.
- Source of Collection: Collected from you.
- Personal Information Collected: Email address and any other information you provide.
Sharing Personal Information
We share your Personal Information with service providers to help provide our services and fulfill our contracts with you. Examples include:
- Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
- Google Play Services: We may collect data through Google Play to improve our mobile app, provide targeted advertisements, and more. You can view Google Play’s privacy policy here.
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
Behavioral Advertising
We use your Personal Information for targeted advertisements we believe may interest you. For example:
- We use Google Analytics to understand how users interact with the Site and mobile app. You can learn more about how Google uses your Personal Information here, or opt-out here.
- You may also opt out of targeted advertising via the Digital Advertising Alliance here.
Opting Out of Ads
- Google: Opt out here
- Facebook: Opt out here
Using Personal Information
We use your Personal Information to provide services, process payments, ship orders, and keep you informed about new products, services, and offers.
Retention
We retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it or as required by law. You can request the deletion of your data at any time by contacting us.
User Consent & Permissions (For Google Play)
By using our app available on Google Play, you consent to the collection and use of your Personal Information as described in this policy. Additionally, the app may request permissions related to location, storage, contacts, and other device features as required for functionality.
You may revoke or manage these permissions through your device’s settings or contact us for more information.
Your Rights
GDPR (For EEA Residents)
- You have the right to access, correct, update, or erase your Personal Information.
- Contact us to exercise these rights.
CCPA (For California Residents)
- You have the right to know what Personal Information we collect, to request deletion, or to designate an authorized agent to make these requests on your behalf.
Cookies
We use cookies to enhance your experience on the Site and app, remembering your preferences, and optimizing performance. You can manage cookies via your browser or device settings.
For more information, visit allaboutcookies.org.
Do Not Track
We do not currently alter our data collection practices in response to Do Not Track signals.
Changes to this Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The updated policy will be posted on our Site and mobile applications.
Last updated: [27/09/24]